Privacy Policy

Last updated: January 2026
At Bristol Wood Burners, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information we collect
When you use our website, we may collect:

Personal information you provide: Name, email address, phone number, address (for quotes or enquiries).
Technical information: IP address, browser type, device, and pages visited (via cookies).
Communication information: Any messages you send to us through forms or email.

2. How we use your information
We use your information to:

Respond to your enquiries and provide quotes
Deliver our products and services
Improve our website and services
Send occasional updates or marketing emails (only if you have opted in)

3. Cookies
Our website uses cookies to improve your experience and analyse traffic. You can manage or disable cookies in your browser settings.
4. Sharing your information
We will never sell your data. We may share your information with trusted third-party service providers who help us operate our website or provide services, but only as needed and under strict confidentiality.
5. Your rights
You have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent for marketing communications
Object to or restrict how we use your data

To exercise your rights, contact us at info@bristolwoodburners.co.uk.
6. Data retention
We will only keep your personal data as long as necessary to provide services or as required by law.
7. Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
8. Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Bristol Wood Burners
Email: info@bristolwoodburners.co.uk
Phone: 07701 056482